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  We provide sales and support throughout North America.
Call toll free 877-331-4001


Main 503-331-4000
Fax 888-834-8657
Toll Free: 877.331.4001

General Information: info@ibsnorthwest.com

For Sales: sales@ibsnorthwest.com

For Service: support@ibsnorthwest.com

 
     
     
 
     
     
 

IBS Services

For all of our software products we provide the following services:

Pre-Sale Services Include:

  • Meetings with all key personnel to determine new system requirements.
  • Completion of a Needs Analysis Survey.
  • Needs Analysis Survey review.
  • Quote - To include software and hardware requirements, implementation services and costs, post installation maintenance costs.

Post-Sale Services Include:

  • Full installation of all products in a timely manner that suits your schedule.
  • Regular contact to follow up on your satisfaction with your new system and to determine if any add-ons or changes are needed.
  • Software Maintenance - Key updates to insure your software is up to date.
  • Training - We will provide onsite training for as many personnel as needed.
    New features as required.

Methods for Service Include:

  • Onsite Service
  • Remote Service via GoToMyPc.com, pcAnywhere, GoToAssist, Win VNC, Terminal Services
 
 
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